Being a British Association of Removers Member Matters – For Us and Our Customers
When you’re entrusting a company with your move, you’re not just handing over boxes – you’re handing over memories, valuables, and a significant part of your life.
That’s why choosing a removal company that’s a member of the British Association of Removers (BAR) is crucial. We’re proud to say that we’ve been BAR members for many years, and here’s why that matters.
What Is the British Association of Removers (BAR)?
The BAR is the UK’s leading trade association for removal and storage companies. It sets the benchmark for quality and professionalism in the industry. Membership isn’t just a title; it’s a commitment to uphold the highest standards in every aspect of the removal process.
The BAR Code of Practice: A Commitment to Excellence
All BAR members adhere to the BAR Code of Practice, which is approved by the Chartered Trading Standards Institute (CTSI). This code ensures that members:
- Provide clear and fair contracts.
- Offer transparent pricing without hidden fees.
- Handle complaints swiftly and fairly.
- Maintain high standards of service and care.
Compliance with this code is mandatory and is regularly monitored through annual audits. This means that as a customer, you can expect consistent, high-quality service from BAR members.
Financial Protection: Peace of Mind Guaranteed
One of the standout benefits of choosing a BAR member is the Advanced Payment Guarantee (APG) scheme. This scheme protects your prepayments in the unlikely event that the removal company ceases trading. It’s an extra layer of security that non-BAR members simply don’t offer.
Independent Dispute Resolution: Fairness You Can Trust
While we strive for perfection, we acknowledge that issues can occasionally arise. In such cases, BAR members provide access to a free, independent Alternative Dispute Resolution (ADR) service. This ensures that any disputes are handled impartially and fairly, giving you added peace of mind.
Regular Audits and Continuous Improvement
BAR membership isn’t a one-time achievement; it’s an ongoing commitment. Members undergo regular audits to ensure compliance with the Code of Practice. This continuous scrutiny means that BAR members are always striving to improve and maintain the highest standards.
Training and Professional Development
BAR places a strong emphasis on training and professional development. Here at Yeates we have access to a range of resources to ensure their staff are well-trained and up-to-date with the latest industry practices. This commitment to excellence translates into better service for you.
Why Our BAR Membership Matters to You
Our long-standing BAR membership is more than just a badge – it’s a testament to our dedication to providing top-notch service. It means that:
- You’re protected financially through the APG scheme.
- You can trust that we’re regularly audited and held to high standards.
- You have access to independent dispute resolution if needed.
- You’re choosing a company committed to continuous improvement and excellence.
In Conclusion
Choosing a BAR member for your move isn’t just a smart decision – it’s a safe one. It ensures that you’re working with professionals who are committed to making your move as smooth and stress-free as possible.
So, if you’re planning a move and want the assurance that comes with choosing a BAR member, don’t hesitate to contact us. We’re here to help every step of the way.
For more information about the British Association of Removers and the benefits of choosing a BAR member, visit bar.co.uk.
